baj 999 Terms and Conditions

1. General Terms

These terms and conditions ("Terms") apply to the baj 999 platform and all its services. By using the website, creating an account, or taking part in any game or betting activity, you are considered to have agreed to these Terms.

baj 999 is an online gaming and betting platform that provides casino games, slots, live casino and sports betting services to users in Bangladesh. These Terms serve as the final document in the event of any dispute or claim arising from use of this platform.

Before accessing the platform, you must be satisfied that you understand and are able to comply with these Terms, our Privacy Policy and all applicable rules. If you disagree with any part of these Terms, please do not use the platform.

2. Account Registration and Verification

2.1 Registration Requirements

To open an account with baj 999, you must provide accurate and complete information. The name, mobile number and other personal details submitted at registration must be genuine and verifiable. baj 999 reserves the right to cancel any account created with false information.

• Each user may open only one account — multiple accounts held by the same person are strictly prohibited.
• The mobile number and email address provided at registration must be active and in use.
• Keeping the account password confidential is the user's own responsibility; sharing a password with a third party is prohibited.
• baj 999 must be notified as soon as any change occurs to account details.

2.2 Identity Verification (KYC)

To ensure security and prevent fraud, baj 999 may request verification of a user's identity at any time. Completing the KYC process may be mandatory before a withdrawal can be made. Transactions may be placed on hold if the required documents are not provided.

3. Age Limit and Eligibility

All baj 999 services are for persons aged 21 or over only. By registering an account, you confirm that you are at least 21 years old. Keeping minors away from gambling is one of our primary responsibilities.

Use of the platform is also not permitted in the following cases:

• Residents of regions or countries where online gaming is prohibited by law.
• Employees of baj 999 or members of their immediate family (in relation to certain services).
• Anyone who has previously been permanently or temporarily banned.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

The following methods are accepted for deposits at baj 999: bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳300. Please enter the correct deposit amount and follow the instructions provided.

• Accurate mobile number and transaction details must be provided at the time of deposit.
• Deposits from third-party accounts are not accepted; the payment account must belong to the registered user.
• For any issue with deposit processing, contact the support team immediately.

4.2 Withdrawal Methods and Limits

The same methods are used to withdraw winnings: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳1,000. Successfully verified withdrawal requests are generally processed within 1 hour.

• KYC verification must be completed before a withdrawal can be made.
• The withdrawal account must be registered in the user's own name.
• For withdrawals derived from bonuses, the applicable wagering requirement must be met.
• The withdrawal process may be temporarily suspended in the event of any suspicious activity.

5. Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and the wagering requirement will be ৳1,500 × 15 = ৳22,500.

5.2 General Bonus Rules

• Each bonus has its own wagering requirement, validity period and applicable games — read the relevant terms before claiming a bonus.
• Winnings earned from a bonus may only be withdrawn once the specified wagering requirement has been met.
• A bonus may be claimed once only, unless the promotion terms state otherwise.
• baj 999 reserves the right to modify, suspend or cancel any bonus offer.
• If any manipulation or misuse of a bonus is found, the bonus and any associated winnings will be cancelled.
• The maximum bet limit when using bonus funds will be specified in each bonus's terms — placing a bet above that limit may result in the bonus being cancelled.

5.3 Weekly and Special Promotions

Weekly reload bonuses, special offers during the cricket season and other promotional benefits are available for regular users. Each promotion has its own terms and conditions, which are set out in detail on the promotions page.

6. Gaming and Betting Rules

6.1 Game Results

All game results on baj 999 are determined through a random number generator (RNG) or via the live casino method. If a technical fault means that the result of a game is not correctly recorded, baj 999 reserves the right to void that round.

6.2 Betting Limits

Each game and betting market has its own minimum and maximum bet limits, which are clearly displayed in the game interface. It is not possible to place a bet outside these limits.

6.3 Betting Errors and Disputes

• A bet cannot be withdrawn once placed, unless the specific game's rules include a cash-out feature.
• For sports betting, if an event is cancelled or abandoned, the staked amount will be refunded in accordance with baj 999 policy.
• If there is a publication error in odds or payouts, bets will be settled at the corrected odds.

7. Prohibited Conduct and Activities

The following activities are strictly prohibited on the baj 999 platform:

• Creating multiple accounts to claim bonuses or other benefits.
• Operating an account using another person's identity or false information.
• Any attempt to hack gaming software or exploit system vulnerabilities.
• Using bots or automated software to play games or place bets.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to deceive the system through collaborative betting or match-fixing.
• Harassing or threatening other users.

If evidence of involvement in any of the above activities is found, baj 999 may immediately close the account, withhold deposited funds and take legal action if necessary.

8. Account Suspension and Closure

8.1 Suspension by baj 999

baj 999 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of these Terms.
• Suspected fraud or illegal activity.
• False or incomplete information provided.
• Failure to pass age verification.
• Failure to cooperate with the KYC process.

8.2 Account Closure by the User

You may close your account at any time. Contact the support team for assistance with this. It is recommended that all pending withdrawals be completed before closing an account.

9. Privacy and Data Protection

baj 999 treats the protection of users' personal data as its highest priority. How we collect, use and store your data is described in detail in our Privacy Policy. By using the platform, you also agree to that policy.

We use modern security technology, including SSL encryption, to keep your personal data safe. Your data is not shared with third parties, although information may be provided to relevant authorities where required by law.

10. Responsible Gaming

baj 999 follows a responsible gaming policy. We believe that gaming is for enjoyment — it is not a source of income. Our Responsible Gaming Guidelines describe in detail how to protect yourself from gambling-related problems.

• Users may set deposit limits for themselves.
• A temporary or permanent Self-Exclusion request can be made if needed.
• If signs of problematic gaming behaviour are observed, baj 999 may take action on its own initiative.
• The 21+ age rule is strictly enforced.

If you experience problems related to gaming, contact the support team. We provide support in Bengali and English 24/7.

11. Changes and Updates to Terms

baj 999 reserves the right to change or update these Terms at any time. Users will be notified of significant changes through their registered contact method.

If you continue to use the platform after a change, you will be considered to have agreed to the revised Terms. Please visit this page regularly to stay informed of the latest Terms. If you have any questions about changes to the Terms, see our FAQ page or contact the support team directly.

12. Contact and Support

If you have any questions or comments about these Terms, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: Log in to the platform to access direct chat support.
• Email: [email protected]

To learn more about us and get details about our services, visit the About Us page.